Tutorials

Short video guides.

Short walk-throughs for your Ken, from first setup to everyday use. Watch and follow along.

Setting up

From plugging in to your contacts on the home screen. About two minutes. Captioned throughout, so it works with the sound off.

Everyday use

Answering and making calls, sending a message, settings, and getting help. Captioned throughout.

Managing from your phone

Add a contact, send a message, set a reminder, and see their screen if they're stuck, all from the portal or the app. Captioned throughout.

More guides as we add features.

Prefer to read, or stuck?

The written setup steps and common fixes live on the troubleshooting page. Family members manage everything from the portal.